Tidak dinyatakan di mana kejadian itu berlaku tetapi menurut individu yang memuat naik video tersebut, lelaki terbabit telah menunggu sejak dari jam 10 pagi hingga 2 petang.
"Apabila tiba gilirannya, pegawai di kaunter meminta dia datang semula pada waktu yang lain kerana mereka kekurangan kakitangan dan waktu itu adalah waktu untuk mereka berehat.
"Sedangkan kelihatan ramai kakitangan di situ berjalan tanpa melakukan apa-apa," katanya.
A Malaysian loses his cool at a government office when he waited from 10am - 2pm, and when he was served, the officer asked him to come back other time citing lack of manpower and its their time for a break - when there's so many people walking around seemingly doing nothing pic.twitter.com/waCli0J6zH— Hilmi Adi Ruzaini (@HilmiAdi) February 26, 2019
Berdasarkan video tersebut, lelaki terbabit tidak berpuas hati disuruh datang pada waktu lain dan meminta pihak berkenaan menambah kakitangan agar dapat melancarkan urusan orang awam yang datang untuk mendapatkan perkhidmatan mereka.
Sementara itu, ramai netizen yang mendakwa pernah melalui pengalaman seperti itu dan sangat memahami apa yang dialami oleh lelaki terbabit.
I can feel him. I’ve had such frustration with some government offices, but I just curse quietly & swallow my anger. To be fair, efficiency of our civil service IMPROVED a lot over the decades...but still, there are plenty room for improvement & plenty red tapes to cut.— The Kahöööna® (@Duurianne) February 27, 2019
I totally understand his frustration. He took his time to get things done, waited patiently for 4 hours, only to be told to go home. Wasted his time, money as he said rumah bukannya dekat. Bukan salah staff either, tetapi jabatan perlu lebih efficient. Tugas ketua untuk fikir.— Belia Rasional (@beliarasional) February 27, 2019
I bet we all sided to this guy because I think everyone has their own experience for this one. It just stupid to build so many fucking counters if you don’t want to utilize it. Further, from our waiting seat we can see that most of the staff are wandering around and do nothing.— fauzanehmett (@fauzanehmett) February 27, 2019
Justeru, netizen berharap pihak berkenaan memandang serius isu tersebut dan mengambil tindakan untuk membuat penambahbaikkan bagi memudahkan orang awam untuk mendapatkan perkhidmatan dari kaunter kerajaan.
Sumber: Twitter Hilmi Adi
from The Reporter https://ift.tt/2GK9Xzm
via IFTTT
0 comments:
Post a Comment